#Lightspeed evo support how to

If you wish to make a data privacy request, please complete the online form linked in our Privacy Policy. *Phone support for accounts with both R-Series and E-Series is only available Monday to Friday, 9:00 AM - 5:00 PM EST. *Some issues require relevant partner/department involvement and may take additional time to resolve. The Billing department can assist you with any questions about your Lightspeed account, like increasing the number of registers associated with your account or updating your payment information. Get help by phoneĬall us to modify your subscription, speak to Support or another department, or inquire about billing, invoices, or contracts.īefore connecting to a representative, you’ll need to select the relevant department for your call:

Although the system contains many standard reports, the flexibility of EVO means that most dealers will need to tweak these reports to obtain specific data for their. Welcome to the new LightspeedDMS app The LightspeedDMS app is a new convenient way of accessing your dealership information to help manage your business. Custom Reports in Lightspeed can be used to analyze almost anything that your employees do each day. *Chat support for accounts with both R-Series and E-Series is available in-app from Monday to Friday at all hours. Lightspeed reporting is one of the most powerful features of the system. You can also chat from within your Lightspeed Retail account by signing in on a web browser, clicking Help at the bottom-left of the main menu and then clicking the Chat with us to open the chat window. Knowledge Details Customer Portal Login FAQ You must be a Lightspeed Product Administrator in order to create and maintain a login for the Customer Portal We listened, and the new Customer Portal uses Single Sign On (SSO) with your Lightspeed product credentials so you have one less thing to remember and manage. Call us to modify your subscription, speak to Support or another department, or inquire about billing, invoices, or contracts.

Start a chat with one of our Support agents directly from the help center by clicking Chat at the bottom-right of the screen. Chat support for accounts with both R-Series and E-Series is available in-app from Monday to Friday at all hours. If your query is a little more complicated and you can't find the answers you need on the Help Center, our Retail Support team is here to assist you.

#Lightspeed evo support how to

You can search for specific articles, browse topics, and learn about new features all from within the Help Center.įor information on how to make the most of the Help Center, refer to our Using the Lightspeed Retail (R-Series) Help Center article. The LightspeedEVO app is a new convenient way of accessing your dealership information to help manage your business anywhere, anytime on your Apple device. The Lightspeed Retail (R-Series) Help Center is the hub of knowledge for all things Retail POS (and where you are reading this article).